Privacy Policy

This Privacy Policy describes how Flawless Aesthetics ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, make purchases on our digital storefront, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information: When you visit our website, use our services, or make purchases through our digital storefront, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, billing information (such as credit card details), and any other information you choose to provide.

Payment Information: For transactions made through our digital storefront, we may collect payment details, such as credit or debit card numbers, billing address, and payment processing information. Please note that payment processing is handled by third-party payment processors, and we do not store your full payment details.

We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. Message frequency may vary. Message & data rates may apply. You may opt out of receiving any, or all, of these communications from us by contacting us, or by responding STOP or UNSUBSCRIBE to any SMS message we send.Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.

Cookies: We may use cookies and similar technologies to collect information about your browsing behavior, including during transactions on our digital storefront. You can learn more about our use of cookies in our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: We may use your information to provide you with our salon and skincare services, process your orders through our digital storefront, and respond to your inquiries.
Transaction Processing: We use your information to process your orders and payments, fulfill your purchases, and handle returns or exchanges if applicable.
Communication: We may use your contact information to send you important updates, receipts, order confirmations, and promotional materials related to our products and services. You can opt out of receiving promotional communications at any time.
Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience, including the user experience on our digital storefront.

3. Sharing Your Information

We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. However, we may share your information in the following circumstances:

Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, website maintenance, and digital storefront management.
Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.

4. Your Choices and Rights

You have the following rights regarding your information:

Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

5. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, including those related to the operation of our digital storefront, or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Flawless Aesthetics
6216 Airpark Drive
Chattanooga, TN 37421
Telephone: +1 (423) 206-9500
Email: flawlessofchattanooga@gmail.com